Official homepage for the Town of Yarmouth, Nova Scotia

The health and safety of Yarmouth's residents are safeguarded by our emergency services and public health facilities. We're also committed to health and safety through our by-laws and services, such as active living and senior services.

The Yarmouth Regional Hospital provides care to 64,000 people in Shelburne, Yarmouth, and Digby Counties, with a broad range of medical specialists. Services range from emergency care and diagnostic imaging to dealing with mental illness, addictions, physiotherapy, diabetes, cancer, renal dialysis, and veterans' issues.

If you need help right away, the Province of Nova Scotia provides some really incredible services that you can access over the phone. Here are the numbers you can call:

211: Community and social services

Call 211 to get access to thousands of essential services anywhere in Nova Scotia, including:

• Refugee Assistance
• Housing/Shelters
• Child, Youth and Family
• Continuing Care
• Food Support
• Financial
• Older Adult Services (Seniors)
• Newcomer Services
• Health, Mental Health, and Addiction Services
• Disability Support and Services
• Transportation
• Community and Cultural Services
• Government/Legal
• Seasonal

811: Health Advice

For trusted non-emergency health information, call 811 to talk to a registered nurse. If you think you may be experiencing a medical emergency, please call 911.

911: Emergency

If someone's health, safety, or property is threatened and help is needed right away, call 911 to connect to police, fire, ambulance, and other emergency services.

Looking for a Family Doctor?

Call 1 (844) 491-5891 if you're looking for a family doctor, nurse practitioner, or other primary health care service. There are also a variety of programs and services available to people without family physicians, outlined by the Nova Scotia Health Authority.

Continuing Care

Continuing Care, a program of the Nova Scotia Department of Health, serves people who need ongoing care outside of the hospital, either on a long-term or short-term basis. They provide access to:

• Long-Term Care (Nursing Homes, Residential Care Facilities, and Community-Based Options)
• Home Care
• Self-Managed Care
• Adult Protection Services
• HELP Bed Loan Program

The toll-free number in Nova Scotia to connect with Continuing Care services is 1 (800) 225-7225. They operate every day, including weekends, from 8:30 a.m. to 4:30 p.m. You can also contact them by visiting Continuing Care.

Yarmouth is traditionally known as "the gateway to Nova Scotia," and for visitors from the United States, there's nothing like rushing above the waves on your way to our historic town and beautiful shorelines.

The CAT ferry quickly moves passengers between Bar Harbor, Maine and Yarmouth. With a crossing time of just 3.5 hours, it takes less than half the time that it would drive – in style! Onboard amenities and features include:

• Gift Shop
• Food Service
• Movie Lounges
• kids Play Area
• Pet Kennels (Call in Advance)
• Visitor Services Area

To learn more about the schedule and booking your trip, please visit The CAT Ferry - Between Nova Scotia & Maine.

How does Hotspot work?

Customers will need to register with HotSpot providing their name, contact information and vehicle license plate. Once registered, customers then select their permit and pay using a secure credit card or Visa/Debit. A Hotspot membership is not required to buy permits. A convenience fee is added to the purchase of permits through the HotSpot system. The fee is $0.50 for daily permits and $2.00 for monthly permits. NOTE: no fee is added for in-person transactions at Town Hall. Future online purchases will only require registered users to log in and purchase additional permits.

How will enforcement work If I don’t have a hang-tag?

You no longer need a hang-tag with Hotspot virtual permits. Parking enforcement staff will scan the license plate of your parked vehicle into a mobile device to validate your virtual permit.

What if I have more than one vehicle?

Customers with more than one vehicle can add multiple vehicles to a single account. This provides flexibility to park different cars on different days, much like changing your hang-tag from vehicle to vehicle when required. To do this, simply log in to the HotSpot Online Dashboard or HotSpot Mobile App and change the vehicle tied to your permit for that particular day. However, it’s essential that the pass holder ensure the license plate selected is the same as the vehicle parked to avoid unnecessary parking infractions. The permit holder is responsible for ensuring this information is up-to-date at all times.

How to Create an Account

*Please Note: all the required actions can be completed through the HotSpot Parking app or the online user dashboard.

Option 1: Create your account using the HotSpot App

Download the HotSpot app on your smartphone from the App Store or Google Play.

1. Open the app
2. Press "Get Started"
3. Enter your details
4. Type your full name and press "Next"
5. Type your email address and press "Next"
6. Enter a password and press "Next" - A code will be texted to your phone
7. Once you receive the code, enter it and press "Next"
8. Select your province
9. Select your city
10. Select Parking as your user preference and press "Next".

Add your vehicle(s)

1. Click "Add Vehicle"
2. Enter your vehicle details and press "Add Vehicle"
3. Verify that you entered your plate correctly and press "Yes"

Option 2: Create your account online

Go to HotSpot and select "Login" (top right)

1. Under the "Sign In" button find the "Click Here" text beside "New Parker?"
2. Fill out the required information to create your account
3. Login to your account

Add a vehicle

1. Go to the vehicles tab
2. Enter your vehicle information
3. Click save vehicle when done

After completing your account creation, you will need to claim your virtual parking permit so that it can be linked to your license plate.

How to Buy Your Permit

Purchase Your Permit Using the HotSpot Mobile App

1. Open the app
2. Press the menu icon
3. Press "Purchase a Permit"
4. In the “city” dropdown select “Town of Yarmouth”
5. In the “location” dropdown select the desired permit In the “plate” dropdown select your added vehicle
6. Press the arrow to the right of the listed permit
7. Toggle Auto-renew to on
8. Press "Purchase"

Purchase your permit using an online account

1. Open a browser window
2. Go to HotSpot and click "Log In" with your credentials.
3. Click the "Permits" tab
4. Under Purchase permit for "Current Month"
   • In the “City” dropdown select “Town of Yarmouth”
   • In the “Lot” dropdown select "Downtown”
   • In the “Permit” dropdown select the permit available
   • In the “Vehicle” dropdown select your added vehicle
   • Check the auto-renew button
   • Press Continue
   • Press okay

If you have questions about creating your account or claiming your virtual permit please contact Hotspot by email at support@htsp.ca or by phone at 1-855-712-5888 to discuss.

View HotSpot Frequently Asked Questions